There’s an inspiring conversation on Quora right now.

Okay, fine, there is usually is. But I especially love this one. It’s about job interviews and it’s telling me (and others) that being a drone on an interview doesn’t necessarily help you get the job. Instead of following every single standard procedure and giving the “right” answer, there are other ways to ace an interview – even ones you wouldn’t really expect. The question is “What is the craziest thing you’ve ever said or done in a job interview – and still gotten the job?”
There are stories on this thread of people being blatantly honest and unguarded in an interview, and being rewarded for it. Yessss. Even if some of the behavior is borderline inappropriate, it set the interviewee apart from the rest and showed that he/she had some personality and backbone. Personally, if I were hiring someone, I would definitely want to know that they would speak their mind and give their opinion. It’s where the best work comes from. A drone that could give the best “standard” interview answer would not cut it for me. Not to mention – people remember the unexpected. When you ask someone how they’re doing, it doesn’t really catch their attention if they simply say “I’m doing well.” But if they say, “I’m really thriving today, feeling fantastic and energized” – it’s not going to just slip by your ears.
Check out the thread and think about what honest statement you’d make in your next interview. I can tell you that this has already paid off for me – I’ve had two phone calls with prospective freelance jobs that went well because I gave my honest opinion on a project. The guys were happier because they knew how to figure out their next steps and prioritized their ideas.
PS For those of you not familiar with Quora, you’ll have to sign up to see all the answers past the first one. You can sign in with Google+/gmail, Facebook, or with an email.

What You Need to Know Before Working at a Startup

1. Don’t.

Just kidding. Sort of. Working at a start-up is a lot of fun – if you’re working at the right one. However, it’s not for everyone, and it’s certainly not for the unprepared. It’s intense in a way that can be destructive if you don’t manage your time and yourself, as well as your experience. Here’s what you should consider:

1. If you don’t have 3-5 years of solid experience in your field, at a reputable company, don’t go work for a startup unless it’s big enough and strong enough that you have an insanely experienced, proven VP working above you and coaching you. Don’t expect to get this from someone who founded the company by themself at a young age and has no formal experience.

2. A lower salary than the standard for your industry is common at a startup, and that’s fine. However, that equity, benefits, or other perks should supplement that lower salary to let employees know they’re valued and cared for.

3. Don’t trust or rely on bonuses or profit-sharing, even if they’re promised. For one, profit-sharing is never guaranteed (what if there are no profits?) and bonuses, even when you’ve performed well, are likely to be wiped as well if there aren’t any profits. Start-ups are too volatile for these to be “for sure.”

4. Know that your status at the company is up to the whims of your co-founder(s) if the company belongs solely to them.

5. Ask about funding. Where is it coming from? A bank? Investors? Family and friends? This is important because it says a lot about who is in control. If there are investors, the head honchos have to answer to someone. If not, they don’t.

6. Have a very exact job description, expectations, and responsibilities. Otherwise, start-ups can get messy and accountability is difficult. This can create tough situations during reviews and feedback and have great impact on promotions, raises, lay-offs, or firing.

Start-ups are exciting. But, the pressure and uncertainty that come with a new venture make the work environment dicey. Be thorough when you’re considering when making the move, and beware the dangers.

Let’s not confuse “guerilla marketing” with “inexpensive” marketing.

One of The Goodyear Tire and Rubber Company's ...

One of The Goodyear Tire and Rubber Company’s blimp fleet (Photo credit: Wikipedia)

 

I often hear people talk about guerrilla marketing as if it’s a way to market without a budget.

 

It’s not. If we want to have truly effective marketing, we need to be clear about the kind of money that is spent on marketing.

 

The problem with marketing and public relations is that it is often hard to directly measure their results. Sure, often times sales will rise during and after an effective campaign, but there are helpful elements – such as exposure – that are harder to measure yet still incredibly valuable.

 

I recently heard a radio piece about the Goodyear Blimp – a very well known marketing tool that many people don’t even think to recognize as such. When you hear the word “blimp” what image pops into your head? My guess is that it’s either the Goodyear blimp or the Hindenberg and my guess again is that more people think of Goodyear than the Hindenberg – especially as we move farther in time from that disaster.

 

That’s pretty deep saturation as far as marketing goes, and it doesn’t come cheap. The Goodyear blimp was named as one of the top six guerrilla marketing campaigns - based on this, I think it’s obvious that guerrilla and cheap are not synonymous when it comes to marketing.

 

Granted, there are cheaper ways to execute some fantastic guerrilla marketing – think: stickers, balloons, a table in a very public place giving out free product along with a t-shirt. You don’t have to spend hundreds of thousands on a blimp, but you have to be prepared to spend something.

 

The old adage of spend some to make some has not disappeared just because people have gotten more creative.

 

Public Relations, Marketing, and Advertising Are NOT the Same Thing.

Public Relations, Marketing, and Advertising are NOT the same thing. There’s a lot of confusion out there for people who like to use public relations as advertising for their business, or confuse public relations with marketing a product. While some good PR does help increase sales and brand awareness, it’s still not the same thing as advertising or marketing and often won’t have quite the same effect.

We can break down the differences a few ways. First, by definition:

Public Relations is the way you represent your news and internal happenings to the outside world. You don’t have as much control over this message because you allow a journalist, editor, or blogger to tell your story. After you choose the way in which you’d like your news to be seen, others can take a stab at it. Public Relations also encompasses your reaction to what other people say – it’s a relationship – shown innately in it’s name, and thus shouldn’t be a controlled or manipulated message.

Marketing is the way in which you persuade people to buy your product or services, or pay attention to what you are doing. It’s a very controlled that you get to choose. It’s an art of convincing someone they need something, or convincing them that they want to be involved in something. It can be paid or unpaid, and you can also think of it as promotions.

Advertising is the most controlled message, and is paid. It directly targets a specific, chosen audience and can often be seen as manipulative if studied closely.

Second, by who you work with:

In PR you work with journalists, bloggers, and editors. You talk directly with the newsroom, and often directly with the person writing your story.

In Marketing you choose how you would like to describe your product, and then you either come up with a marketing campaign yourself or hire a talented group of creatives to do it for you.

Advertising is similar to Marketing in that you choose how you’d like the product to be seen, and then you work on the message or hire an ad agency to do it.

Third, by the call to action:

Public Relations describes your company or business and its personality; there’s generally no direct call to action for the person reading the article.

Marketing persuades someone to want your product – it jogs their mind to think “I would like to buy that.” If you add on a promotion, such as “Buy my book and also get a free audiobook!” it persuades them that they need the product because not only do they receive one thing, they can get even more.

Advertising is the most direct call to action and works to compel the viewer to buy the product now – regardless of a special discount or promotion. It makes the person think that they need the product, they don’t just want it.

While all of these can certainly fall under the “Communications” umbrella, and there is a lot of speculation about where social media falls (I’d say a category of it’s own – the “direct to consumer” media), Marketing, PR, and Advertising remain separate entities.

When they get mixed up, you’ll likely have unreasonable expectations and be disappointed in your results from each. Holding a journalist to the expectation of delivering your personalized brand message or increasing your sales will not bode well for maintaining a positive relationship, and may end up hurting your brand in the end if you don’t have a positive story.

Moral of the story: keep Marketing, PR, and Advertising separate.

How do you define these three “communications” specialties?

READ THIS BOOK: Predictably Irrational

predictably irrational

I haven’t finished this book yet, but I am going to go ahead and recommend it to you because sometimes it takes me awhile to finish a book. I don’t want you to wait that long to go get the book and read it yourself. 

 
I recently became extremely addicted to Quora and went on a book-buying binge after reading a thread about great books for professionals, entrepreneurs, marketers, and the like. Essentially, it was a thread about books you need to read if you’re in business, especially for yourself. Predictably Irrational: The Hidden Forces that Shape Our Decisions (Dan Ariely) was on that list, as well as a zillion other books that I ended up spending money on. When I finally get to reading them, I’ll let you know if they were worth it. 
 
So far that book buying binge has been worth it solely for Predictably Irrational. I have long maintained that marketing and PR are two separate things, and that marketing is all about convincing someone they need your product, or at the very least convincing them that buying it is a smart move for their life and their wallet. It’s an art of persuasion. Now that I’m reading PI, it’s clear to me (1) that this is true, and (2) why it’s true. 
 
PI doesn’t just explain why we make the decisions we do. It gives actual examples that are more helpful for a marketer than for the general public. (Unless you are like me – part of the general public that tries to figure out what marketers are doing to your brain.) Marketers play little tricks on you – like placing one average deal next to a cruddy one to make you think the first one is fantastic and definitely belongs to you. Yes, this is common knowledge, but after you read PI you will see it everywhere, and you’ll probably save some money. 
 
Not only that, I have a lot of trouble understanding statistics, and math, and studies. My brain is not wired for math-related ideas and when I see numbers my eyes start swirling around in my head. Yet I understood what Ariely was talking about when he went through each of his studies. Success! 
 
I have to go finish it, and I suggest you go pick it up. 

On Quitting When Jobs Are Scarce

The most common complaint from people my age is that there are no jobs, it’s impossible to find a job, etc. “The economy is terrible,” we moan, “how will we ever make enough money to buy a home or travel to Asia or have a fancy car?” 

You know what happens after that? We get jobs – that are supposedly cool. We get jobs at NBC, at software companies, at startups. And what happens after thatWe quit them.  
 
Yes, it’s backwards. Very backwards. We shove away the very jobs we were vying and dying for. We do this because we’re demanding. And because, well, sometimes these jobs suck. I’m not saying we’re above the tasks or the jobs by any means, but it’s often more so the environment that becomes intolerable rather than the tasks. 
 
The Top 5 Reasons We Quit Our Jobs 
 
1. We want to work hard all day and be able to play softball or skeeball with our league at 5:30pm. With technology we have everything at our fingertips, all the time, and we want it that way with our personal lives too. And if we’re answering emails on our phone at 9pm after kickball, we think it’s fair. 
 
2. Sometimes, our bosses suck. Sometimes, they read our emails. Sometimes, they ignore us. Sometimes, we suggest something one week and it’s not cool, but when an outsider suggests it another week, it’s the best idea ever. We’re a generation that demands to be heard and when we don’t have our say, we don’t like it.  
 
3. We tend to be more expressive, and when we can’t express ourselves at our jobs, we feel miserable and suffocated. Have all your sentences rewritten for you? Don’t get to write at all? We’re outta there. 
 
4. We want to be in control. We don’t want to be greedy, but when we work 12+ hours a day, we want to be able to get dinner once in awhile or buy a new coat. Some people say our generation doesn’t respect ourselves – just think girls giving it up too easy, people drinking too much – but we think we know what we’re worth on the job. Sometimes, we’d even rather be paid less but feel like we have more control of what we’re making.
 
5. We didn’t ask the right questions at the job interview, we trusted, and then we feel lied to. It’s like a terrible relationship – we’re on different pages, and we never realized that a company – a well known company! – wouldn’t be what it looked like from the outside. 
 
This isn’t to say that these reasons are okay. Some of them aren’t. Some of them are. But they’re the truth. 

Visual DNA: Personality So Simply Explained

NapaBalloons (3 of 50)

I am fascinated by the way people behave, why they don’t like each other, and how they can improve themselves through behavior (rather than, say, reading a book). I took the Visual DNA Personality test the other day – a personality test in which you choose pictures instead of rate yourself 1-5. 


Apparently I am a harmonizer, my glass is half full, and I am a 50% introvert. Oh, and I’m 60% curious. I would like to think I’m more curious than that but I guess I know better. I do not know, exactly, what this means for me, though. 
 
Page one of my “explanation” told me that I should make a list of my positive features and encourage my friends to do the same. 
Here goes: 
1. I’m empathetic. Often, overly empathetic.
2. I go to great lengths for my friends. 
3. I’ll put you first. 
 
Page two explained that I need to think about ways I can live up to my potential. Fine, they’re right. My boyfriend tells me this too, more or less. I blame this on the fact that I cannot sit still for more than 30 minutes at a time (it’s not healthy for you anyway), and thus when I’m forced to sit there I get a bit scatterbrained. So, I should get up more often. Problem solved? The personality also tells me that my “enthusiasm doesn’t come from nowhere” – too true, guys, too true. 
 
The love section, page three, tells me that I should make large romantic gestures. Hmmm… doubt I’ll live up to my potential there. I can assure that’s something I’m not dedicating myself to fully.  It’s not that I don’t want to, it’s that it’s too uncomfortable for me, and not a comfort zone I’m going to be breaking any time soon. 
 
On page four I’m informed that I love escapism as my vacation, and I do have a taste for the finer things. Coupled with the fact that I need to be thinking about ways to live up to my potential, I’m not sure this is a good thing. 
 
As for energy, I “might need a serious hit of caffeine in the morning.” This is an understatement, though some mornings I have rushed directly to another activity and realized later that I didn’t drink any coffee. I credit this to the fact that my coffee is more of a routine. My mug is a safe place I can roll to straight from the safe of my bed, and then I’ll start thinking about the day. 
 
Ta-da! There I am in a nutshell. So now what? I’m supposed to read PDFs of psychology articles that may apply to me and to be honest, I already did it because I am a sucker for things like this. What does that say about my personality? 
 
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